Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for a Manager, Quoting Analyst to be in one of the following locations: West Chester, PA, Raynham, MA, Warsaw, IN, Raritan, NJ, or Palm Beach Gardens, FL.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at

Offer Development is responsible for the development and execution of contracting strategies for our customers. This includes the development and delivery of contracting strategies (contracting options / parameters by customer segment), customer analytics (preparation of customer-ready analytics and materials for the field to support customer updates and negotiations) and CPC governance (rules and processes for approving deal exceptions). The Offer Development team works in close collaboration with Field Sales, Account Management, Contract Strategy, Contract Management and other partners such as Legal, Finance, Health Care Compliance, Government Compliance, etc. to put together the most appropriate offering (products, pricing, solutions and T&Cs) for the customer. 

The primary objectives of the Offer Development team are to:

1) Protect the margins of the business by taking a holistic view of the levers that affect profitability including products, prices, solutions and T&Cs

2) Better align the offers we submit with the needs of the customer segment and the strategies of the business

3) Reduce time spent by Field Sales on contract development to enhance focus on customers

4) Improve our customers’ experience

Purpose: The Quoting Analyst Manager will be responsible for the management of analysts within Ortho Offer Development supporting our Capital product offerings. Those responsibilities include coordinating the overall workflow / workload across the Quoting Analysts, ensuring best practice sharing / skill development across the Quoting Analysts, and ensuring adherence to the approved strategies / objectives of Pricing Strategy and Offer Development. This also includes identifying high performers and creating opportunities for them to lead, identifying low performing or struggling analysts and coaching, and resolving interpersonal conflicts, confusion or misalignment within the team. In addition, the Quoting Analyst Manager is responsible for developing / refining the Capital Offer Development models, tools, training materials and standard operating procedures as necessary.

Responsibilities will include, but not be limited to : 

• Drive performance related to contracting, pricing, margin, growth and service goals for JJMT Capital overall
• Ensuring appropriate work assignment and workload balancing across the Quoting Analyst team and provide coaching, mentoring and feedback to staff
• Triaging requests and prioritizing workload when constrained, keeping partners apprised of realistic deliverable dates
• Identifying areas of disconnect / process failure and work with the Offer Development Leadership to resolve
• Driving adherence to protocols and business rules while still respecting individual needs
• Managing through constructive conflict
• Partnering with Global Services in managing and training analysts to support the business needs
• Identifying high performers and creating the opportunity to lead / expand. Identifying struggling or low performers and coach / address
• Resolving interpersonal conflicts, confusion or misalignment with the team 
• Ensuring best practice sharing and skill development across the Quoting Analyst pool
• Soliciting from and providing regular feedback to the Offer Development Leadership to ensure continuous improvement 
• Owning the development and maintenance of Offer Development Capital models, tools, training materials and operating processes.
• Partnering with Pricing Strategy, Marketing, Account Management, and Offer Development to lead the execution of newly developed contract offerings, product launches, and initiatives pertaining to the Capital space
• Collaborating with the Offer Development team to gain insights into trends and share best practices
• Leveraging product expertise and business acumen to develop robust reporting and visualizations for Offer Development leadership

Qualifications:  

• A minimum of a Bachelor’s degree is required. A concentration in Finance, Business, Economics, or Sales & Marketing is preferred.
• A minimum of 7 years of relevant business experience with at least 3 years in Contract Management, Finance, Pricing, Operations, Logistics, or another related field required.
• Understanding of the digital/robotics healthcare market is required
• Experience with contract execution, performance monitoring, project ownership and management within offer development is preferred. 
• Strong organizational skills, time management skills and ability to self-manage in a complex / time sensitive environment 
• Strong leadership and management skills to manage an analyst pool located across multiple JJMT campuses 
• Self-starter and strategic thinker with demonstrated ability to implement strategies based on the Company’s goals and internal capabilities
• Excellent verbal and written communication skills are required, with ability to make the complex simple when explaining complex analytical findings to non-analytical business partners.
• Ability to use detailed financial analyses and high-level pattern recognition to drive performance is required
• Ability to work well in a cross-functional environment and build support across a complex set of stakeholders
• High Proficiency in MS Excel, Salesforce, and Qlik with experience extracting detailed data sets from various sources and reporting out via dashboard summaries
• A minimum of 3 days in the office per week is required. 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $100,000 to $172,500.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

• Holiday pay, including Floating Holidays – up to 13 days per calendar year

• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.

#LI-MK2

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Job Tags

Holiday work, Permanent employment, Contract work, Temporary work, Local area,

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