We are seeking a Managed Services IT Engineer / IT Consultant to join a team of IT professionals. Surround yourself with highly motivated experts in the tech industry and hone your skills with the guidance of respected leadership. This position is 100% Onsite.
Responsibilities:
– Work on-site, along with less common off-site visits at specific client locations.
– Serve as Tier III Escalation Technician.
– Assist clients in day-to-day management of all systems, effectively leveraging technology in administration, operations, and service delivery.
– Diagnose and troubleshoot problems to strategically advise and resolve tech issues.
– Deliver all necessary documentation/report to clients as required.
– Serve as escalation point for tickets requiring extensive analysis, troubleshooting, and resolution.
– Identify, report, and enforce improvements in existing escalation system.
– Maintain Help Desk duties and contribute to the knowledge bank.
Qualifications:
– Bachelor’s degree (preferred but not required).
– Proficient with Windows Server, Windows Desktops, Infrastructure, and Cloud Services.
– Fundamental knowledge on network and desktop operating systems, information worker applications, messaging, management and operations, and security.
– Available for on-call rotation, approximately every 6 weeks.
– Experience with ConnectWise is preferred.
– Current industry certifications is preferred.
– Ideal candidate characteristics: detail-oriented; solid communications skills (verbal & written); professional & positive attitude; customer-focused; genuine desire to learn; self-motivated; follows protocols and procedures; independent thinker; self-starter; team player.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Managed Services IT Engineer IT Consultant, Windows Server, Windows Desktop, Infrastructure, Cloud Services, Escalation Technician, Network, Databases, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting
We help companies that are looking to hire Managed Services IT Engineers / IT Consultants for jobs in Boston, Massachusetts and in other cities too. Please contact our IT recruiters and IT staffing companies today! Phone 630-428-0600 ext
12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...Health Care has partnered with a school district to hire a school nurse to work in Mission Viejo, California. As a school professional... ...that understand schools and your unique needs as a School-based LPN. 1:1 School Nurse Contract Details: - $40.50 - $43.50 per hour...
...Job Title: Embedded Systems Software Engineer Location: Amsterdam Job Type: Full-time | Start-up Environment About them:... ...Engineer to join the dynamic team. You will be responsible for developing and integrating software for embedded devices, ensuring seamless...
...Beast Mode Truckin is looking for CDL A Truck Drivers, and we encourage new CDL graduates to apply! Become a part of our energetic team... ...compliance with our elevated safety standards across various regional and over-the-road routes. Key Responsibilities Running...
...residential architectural drawing sets for custom homes and remodels. This is a remote, contract-... ...to gain real-world experience and work closely with a builder focused on... ...This opportunity is perfect for current students or recent graduates from UNF, FSCJ, or other...
...including:+ Nonlinear circuit design and simulation (harmonic balance, load-pull).+ Impedance matching techniques for high-power, high-PAE amplifiers.+ Thermal analysis and thermal management strategies.+ Advanced stability analysis techniques.+ Deep knowledge of GaAs...