Job Description

End User Computing Analyst

Location: Fairhaven, MA (Onsite)
Salary: $26/hour
Duration: Through December 31, 2025

Our client, Acushnet Company—a global leader in the sporting goods industry—is seeking an End User Computing Analyst to join their team.  As an End User Computing Analyst, you will be part of the IT Support Services department supporting the End User Support and Infrastructure teams. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a collaborative mindset, which will align successfully in the organization.

Key Responsibilities:

• Provide first and second-level support by responding to service requests and problem tickets.
• Install, configure, test, maintain, and troubleshoot desktops, laptops, mobile devices, wireless equipment, and related hardware/software.
• Perform on-site analysis and use independent judgment to resolve computing issues.
• Collaborate with team members to diagnose, install, and upgrade software and hardware.
• Maintain accurate technical documentation and knowledge base articles.
• Provide written reports including status updates, incident summaries, and performance metrics.
• Perform other duties as assigned.

Qualifications:

Education:

• Bachelor’s degree in Information Systems, Computer Science, or a related field.

Experience:

• Minimum of 2 years in an IS Service Desk or End User Computing environment.
• Strong interpersonal and customer service skills.
• Proven ability to support users at all organizational levels.
• Excellent analytical and troubleshooting abilities.
• Self-motivated with the ability to prioritize tasks in high-pressure situations.
• Team-oriented with excellent communication skills.
• Proficient in desktop hardware, Windows OS, Microsoft Office Suite, mobile devices, and PC imaging/deployment.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells  – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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