The Community Health Workers (CHW) are trusted members of their community who help address chronic conditions, preventive health care needs, and health-related social needs. CHWs have the skills and experience to understand what at-risk or vulnerable patients are going through and help them get through difficult times. CHWs help patients address the social, medical, and community problems that lead to poor health. The goal is to help patients address real-life obstacles (e.g., social driver of health) that keep them from staying healthy, by supporting them with health care navigation, specialty appointments/referrals, PCP appointments/establishing routine care and preventative health screenings, cultural broker, financial services, and provide culturally appropriate health information on topics related to chronic disease management and prevention. CHWs receive training in Epic & Essette, DHCS requirements, trauma-informed care, motivational interviewing, health care navigation, harm reduction, mental health first aid, domestic/intimate partner violence, advocacy, insurance enrollment, social service/resource applications and referrals, and basic case management. Minimum Requirements: A High School Diploma or GED is required. Minimum of 2 years of experience working in health care or community outreach settings. Bilingual English/Spanish/Mandarin/Cantonese, depending on location preferred. A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
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